Irina Averyanova
Position:Head of the Loyalty Program Development Department
Employer:"Leman PRO"
Country:Russia
Background
"Head" of the loyalty program development at Leman PRO and the "Newcomer Privileges" program. For more than 10 years, he has been developing and implementing solutions in the field of customer loyalty in DIY and grocery retail. Specializes in developing customer experience, increasing engagement, and building long-term relationships with customers.