Xenia Ryabchenko
Position:Founder, Managing Partner
Employer:Human Concept
Country:Russia
Background
Ksenia Ryabchenko, Managing Partner of the architectural bureau humanConcept (humanconcept.ru ).
19 years in design, 9 years of international experience (Germany, Sweden).
Key projects I've been working on:
- FC Krasnodar Stadium (as part of the project team before commissioning)
- Galitsky Park (concept)
- Akadem Clubb Residential Complex (TOBY Awards)
- School in Belgorod (Awards award)
- "Yanila Drive" residential complex — finalist of the REPA award
Our company's mission is to create and promote the principles of a human-centered approach in architecture (CX-design). When architecture is not just a "beautiful facade", but a complete product both inside and out, taking into account the human experience.
CX-design is an advanced approach to design that is currently used by leading international architectural firms (Gensler)
CX-design Tools:
- Predictive analytics
- Customer experience (working with big data)
- CJM (Customer Journey Map) - customer journey